Career Opportunity
Want to be part of one of the fastest growing companies in the travel industry? Trip Merchant is HIRING!
Retail & Group Reservation Agent
Key Roles/Responsibilities:
– FIT and group travel bookings (including individual and group air bookings)
– Fulfill private/tailor made travel requests
– Add customers to Clientbase – Organizing CRM
– Host group trips when necessary
– Assisting with other website updates
– Assist with newsletters – cloning, campaign and sending out
– Assist in new product development
– Provide excellent customer service
Knowledge/Skills Requirements:
– Strong organizational skills
– Proficient at Microsoft Office (Word, Excel, PowerPoint)
– Strong written and verbal communication, and interpersonal skills
– Work requires willingness to work a flexible schedule and ability to work remotely, while still working as part of a team
– Customer service oriented
– Positive attitude
– Strives for continual improvement and has a desire to grow personally and professionally
– Goal oriented
– Ability to adapt and work under high pressure situations
*Competitive compensation and benefits