Who We Are

Meet The Trip Merchant Team

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Who We Are

 

Trip Merchant partners with Membership-Based Organizations and Employers by providing them with a free branded travel website dedicated to their organization.

 

We partner with these organizations to enhance their member and employee benefit programs.

 

We have strong relationships and negotiate reduced rates on their behalf with a wide variety of travel suppliers to accommodate different travel styles and interests, such as ocean cruising, river cruising, solo travel, adventure travel, escorted tours, luxury travel and more…providing travelers with a trip of a lifetime.

Meet the Team

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Tom MacLean

Co-Founder / Director of Sales & Marketing

Tom was born and raised on Vancouver Island. He started traveling at only a few months old and has had a passion for it ever since. He’s now traveled to every continent, except for one, Antarctica.

 

Tom went to college and received a diploma in Marketing and Sales. After completing that course he decided to go to Cancun in 1998, and applied for various positions. Eventually securing a position in sales for a vacation club at one of the top resorts. Turns out, he had a knack for sales and that was the turning point in his career. Sales and Travel were to become his two passions.

Tom worked for British Telecom in Edinburgh, Scotland to retrace his roots before returning back home to start a career. After putting his resume online, he was contacted by a recruiter about a sales position with a travel company. This resulted in him getting hired as a District Sales Manager for that company in British Columbia, and grew the territory significantly, earning numerous awards and Presidents Club status during his 14 ½ years. It was at this company that he was to meet Ryan Mikucki, who would turn out to become his close friend and future business partner.

 

The next chapter involved joining a startup Digital Marketing Company for the travel industry, as the VP of Sales and Marketing. This took his knowledge and learning to another level. Having a front row seat to a startup, and the challenges associated with that. Tom also created significant growth and helped transform that business into a dominant player in the travel industry. Ryan Mikucki was to join later, and after a period of time decided that they had to get into business together to start their own company. Both share the same philosophy of integrity, honesty, hard work and delivering great customer service.. In the Summer of 2018, Tom and Ryan filed for incorporation of Trip Merchant Ltd.

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Ryan Mikucki

Co-Founder/ Director of Business Development

Ryan was born to travel. He has now experienced 60 countries on 6 continents, and his journeys to explore new cultures and adventures throughout the world never seem to stop.

 

Growing up in Winnipeg, Manitoba (Canada), Ryan attended the University of Manitoba and received his Bachelor’s Degree for Recreation Management and Community Development. He also minored in Marketing. While at University he completed an internship program in Los Cabos, Mexico working at The Westin Resort as a Recreation Coordinator.

Shortly after University, Ryan obtained a career opportunity working for a renowned global tour operator named Collette Vacations. With Collette he sold guided tours and river cruises to destinations worldwide. He had 10 successful years at Collette, as a Business Development Manager for several years before being promoted to the Director of Sales of Canada, where he managed and coached a salesforce across the country.

 

Over the years Ryan completed numerous sales and leadership training programs, a Digital Marketing Certificate Program, as well, he attended the University of Calgary’s Continuing Education Program where he took a course on Real Estate Development Marketing, as Real Estate is another passion of his.

 

In July 2017, he joined a travel-based technology company as the VP of Business Development where he had an immediate impact on the growth of the company. He focused on helping the travel trade grow their business by embracing technology, content and marketing through digital marketing solutions. Ryan and his business partner Tom MacLean worked closely at their previous company which has led them into launching Trip Merchant!

 

In 2018, Ryan was also recognized as a “Top 40 Under 40” by a reputable travel trade publication called Canadian Traveller Magazine.

 

Ryan now resides in Calgary, Alberta, Canada, just a short distance to the Rocky Mountains. On his personal time he enjoys spending time with his wife, their dog, family and  friends. He’s always up for an adventure and enjoys the outdoors!

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Lisa Elliott

Director of Operations

Lisa is entering her 24th year in the travel industry and is still as passionate about travel as she was on her first day at Sommerville Travel.  Lisa has traveled to over 30 countries on 5 continents.  From exploring the far reaches of the Galapagos Islands to Ancient Egypt, Lisa enjoys experiencing unique cultures around the world.

 

Shortly after obtaining a diploma in Travel and Tourism at Kwantlen University College, Lisa began to work for a local travel agency in Langley, BC.  Starting as a Junior agent, Lisa worked her way up to assistant Manager in less than 5 years.  In 2001, Lisa jumped at the opportunity to head up the group department for a global tour operator, Collette Vacations.

Over her 18-year career at Collette, Lisa managed both the groups department and retail departments for their West Coast Headquarters and co-managed a team of over 65 staff world-wide. During her time at Collette Lisa assisted with the training and opening of their Sydney, Australia office as well as their newest office in Nevada.

 

Having worked closely with both Tom and Ryan at Collette, Lisa is thrilled to be joining the Trip Merchant Team as their Director of Operations.

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Your Trip Merchant Journey Begins Here!